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FAQ’s

We understand you’re in need of a reliable cleaner. There are still probably a lot of questions regarding our service that’s why we have prepared a few of the most asked questions with answers that will hopefully give clarifications to your concerns.

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Is it worth getting the carpets professionally cleaned?

Most of the time professional cleaning is the best option. Paying a professional to do the job is much better than replacement. There are a lot of benefits that you will enjoy if you pass the work to the experts such as saving time, money, and effort plus you can save your carpets from damages.

How often should I have my carpet cleaned?

 Based on the general guideline set by the Carpet and Rug Institute, carpets should be deep-cleaned every 12 to 18 months. But of course there are certain circumstances where you have to give it a wash especially if it is filled already with germs, stains and colorful liquids that were spilled all over. You can have it thoroughly clean through the help of our professional carpet cleaners to ensure you that it will have a pleasant appearance and guarantee the safety of your family.

What is the best method in your carpet cleaning services?

The most popular one and what our clients usually choose is the steam cleaning because it removes all of the dirt, germs and allergens that are present in your carpets which are very dangerous and is a threat to your health and safety. We give it a different approach by using only the appropriate machine in conducting this method. Try our steam carpet cleaning and be amazed by the outcome.

How do I know if my carpet is thoroughly cleaned?

The visible result can be seen in an instant right after the service is done. You can also check if it is cleaned well by touching the fibers and it must be soft or else it was not fully cleansed and the carpet must also be lighter and fluffier than usual. You don’t have to worry about this because our experts will make sure that it is fully clean before they leave. They will completely remove not only the visible dirt and stains but will deep-clean and go beyond the fibers to guarantee the longevity and durability of your rugs, carpets, and upholstered furniture.

What is the step by step process of availing your service?

First things first, you have to call our operators and let them know all the details about your carpet and its condition. It is when they will explain the services that your carpet needs and you have a variety of options to choose from. After choosing the right method for your carpet, give them your complete details and set the date. On the day of your appointment, our professional carpet cleaners will be right at your doorsteps and you can instruct them right away. Don’t hesitate to ask for favors for they are willing to serve you more.

Let us know if you still have questions by reaching out to us and our operators are more than willing to explain to provide you all the information you need.

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